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 Policies, Information, Discounts

GENERAL:  Pricing. Prices are effective August 1, 2002 and are subject to change without notice.  Shipping and handling charges are added to all billed orders. On prepaid orders, add 12% of total or a minimum of $4.65.  Delivery. Pflaum Gospel Weeklies are mailed through the U.S. Postal Service, with delivery times varying from 7 to 14 days after mailing. Please allow four to six weeks for other shipments to arrive via UPS or first class mail in the U.S.  Shippers vary outside the U.S.  Special delivery requests are accommodated when possible. Payments are due 30 days from invoice date. Always include a copy of your invoice in order for us to credit your account promptly and properly. All payments should be made in U.S. dollars. Canadian Orders please call B. Broughton Company, Toronto, 800-268-4449 to place your order or receive a price list in Canadian funds. International Orders please call or write for prices. Returns must be made within 30 days, sent postpaid and be in original condition. No returns are accepted
without prior authorization (call or write us).
 No partial-product returns are accepted (i.e., no individual units from a six-unit course). 

Risk-Free Trials

Order Pflaum Gospel Weeklies on risk-free trial. Try them with students for 30 days. If you're pleased, pay your invoice; if not satisfied, write "cancel" on that invoice.

Your Satisfaction Guarantee

We are committed to serving your needs and work hard to earn your satisfaction. Contact us by phone, fax, mail or e-mail with any questions or concerns, or to get authorization to return a product.

2621 Dryden Rd., Dayton, OH, 45439, USA
Phone: 800-543-4383, ext. 184 
Outside the U.S. and Canada:  937-293-1415, ext. 184
Fax: 937- 293-1310
E-mail: Service@Pflaum.com

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Copyright © 2001 Peter Li, Inc.