Bring the Gospel to life and bring life to the Gospel!

Customer Service

Customer Service

SHIPPING AND DELIVERY

Shipping charges are added to all billed orders. On prepaid orders, add 15% of the total or a minimum of $4.85.

Provide a street address, rather than a P.O. Box, for FedEx service.

Most in-stock items are delivered in 7-10 business days after receipt of your order. If you require priority shipping, you must provide authorization for the additional charges.

Pflaum Gospel Weeklies, Catechist, and Today’s Catholic Teacher are dated products mailed through the U.S. Postal Service. Your order will be entered for the next available issue. Call customer service or your sales rep for specific scheduling details.

PAYMENTS AND RETURNS

Payments are due 30 days from invoice date. Include a copy of your invoice. All payments should be made in U.S. dollars.

Dated and reproducible items are non-returnable. All other returns require prior authorization, within 30 days of invoice date, call customer service at 1.800.543.4383, ext. 1184.

Pflaum Gospel Weeklies Faith Formation Program Policy: Notify us by October 13th with your final student enrollment. Then return ONLY the catechism handbooks – What the Church Believes and Teaches or Mi fe católica. The catechism handbooks must be received in our warehouse no later than November 17th to insure proper credit. Return using a trackable method.

BOOKSTORES AND DISTRIBUTORS

Call our designated representative for bookstores and distributors at 1.800.543.4383, ext. 1136, for our discount policy, terms and conditions.

IN CANADA

For more information or to order in Canada, contact: Novalis, 10 Lower Spadina Ave., Suite 300, Toronto, ON M5V 2Z2

Phone: 1.877.702.7773, Ext. 239

INTERNATIONAL ORDERS

Please call or write for prices and shipping options.